Video Remote Interpreting is convenient across countless situations. Video remote interpreting is widespread today, its growth accelerated by the pandemic’s effect on remote work. However, VRI was originally created to serve Deaf and HH consumers in specific situations.

Birnbaum Interpreting Services is more than a referral agency. As a Deaf-owned and -operated business, we offer a holistic access service. Part of this approach includes consulting clients when BIS VRI is most suitable.

1. Medical Emergencies: BIS VRI is the best way to facilitate instant communication. Emergencies are called “emergencies” because they happen without warning. With a BIS VRI contract in hand, you are prepared with interpreting services at a moment’s notice. Our on-demand capabilities allow our customers access to a skilled and experienced interpreter 24 hours a day, 7 days a week.

2. Rural Communities: Many rural areas do not have access to sign language interpreters and, if they do, availability is typically not immediate. BIS VRI can be used on-demand to obtain instant interpreting services with a simple click of a button.

3. Last-Minute Events: BIS VRI is easy to set up. All we need is your email address to register you with our system—and you’re good to go! There are no additional fees for last minute or unscheduled interpreting services. Just click the button and an interpreter will appear on your screen—ready to interpret.

4. Walk-In Customers: When you have BIS VRI in your arsenal, you won’t need to reschedule a walk-in patient or client at a later date. BIS VRI provides an interpreter for your unexpected client right then and there.

In the end, BIS VRI is suitable whenever it’s requested. However, in the situations described above, it’s outright necessary. Birnbaum Interpreting Services helps clients determine the best service for each scenario.

* Please note: While video remote interpreting is optimal under many circumstances, there
are situations when accommodations should be made for onsite sign language interpreting services. Our holistic approach ensures that customers understand when BIS VRI is right for Deaf and HH consumers. Our team of is always available to support contextual understanding of what might be the right option for you. *

How does BIS VRI work?

BIS VRI is interoperable with any web videoconferencing platform. Our customers can download our platform(s) within minutes and, at the click of a button, get connected with any one of our certified and experienced sign language interpreters.

Got Internet?

BIS VRI works on any device with an internet connection, including roaming mobile devices. That means BIS VRI is available at the clock of a button.

BIS VRI operations personnel ensure smooth transition onto our system. We provide customer service at all business hours to assist with any questions.

Why BIS VRI?

BIS VRI offers a variety of plans and packages to suit your unique needs. Every customer’s situation is different and BISVRI wants to accommodate YOURS!

two big things

BIS VRI has been so successful for two major reasons:

1. We provide the best interpreters and VRI platform

2. We offer the best prices

Birnbaum Interpreting Services’ staff interpreters each bring more than two decades of experience to the sign language interpreting industry. Many of our interpreters are CODA—meaning they are native American Sign Language users. Furthermore, we provide more than 40,000 minutes of video remote interpreting per month at a 100% request fulfillment rate and rare instances of technical difficulties and interruptions. When issues do arise, our operations and IT teams respond immediately and effectively to resolve the issue at hand. We’re also proud to offer Certified Deaf Interpreters (CDI/DI) via video remote technology.

BIS VRI comes with an extensive menu of pricing options. At baseline, Birnbaum Interpreting Services offers the most competitive VRI pricing in the industry. Moreover, customers requiring higher volume get access to prepaid packages with unparalleled pricing. Please reach out to Birnbaum Interpreting Services during normal business hours to discuss the best pricing options for you, your clients, or your constituency. You can call us at (301) 587-8885 or email biscoord@bisworld.com for more information.