Commercial Access & Commitment to ADA


sign language interpreting

Birnbaum Interpreting Services provides sign language interpreting services for companies across the country. From big-name enterprises such as Wells Fargo to the small businesses that make up the backbone of the American economy, BIS helps facilitate the unprecedented participation of valuable Deaf and HH employees and clients in global enterprise.

video remote interpreting

VRI is one of the two most important Deaf access tools emerging throughout the business world today. Prior to the pandemic, video remote interpreting had risen to become vital to Deaf and HH employees and customers. VRI allows Deaf and HH users to access sign language interpreting services from remote locations via Zoom, Microsoft Teams, WebEx, or any other videoconferencing platform.

Post-covid, VRI has become inextricable from modern Deaf access. Birnbaum Interpreting Services provides more than 40,000 minutes of VRI per month—many of which for Deaf and HH employees and clients for businesses across the country.


captioning services

In addition to VRI, remote captioning—also referred to as Remote CART, Streamtext, or Relay Conference Captioning (RCC)—has become paramount to Deaf access services around the globe. Birnbaum Interpreting Services provides more than 50,000 minutes of remote captioning per month, and that number is growing rapidly.

BIS also provides traditional onsite captioning services. We work to meet the needs of all our commercial clients.


Under federal law, reasonable accommodations for Deaf and HH individuals must be made to:

1) ensure equal opportunity in the application process;
2) enable qualified individuals to perform the essential functions of a job; and
3) make it possible for employees to enjoy equal benefits and privileges of employment.

While these tenets are faithfully observed in the public sector, our goal here at Birnbaum Interpreting Services is to help expand this commitment to commercial enterprises across the country.


Foreign language access services

Birnbaum Interpreting Services has provided foreign language access services for more than a decade now. Our services include but are not limited to:

  • Onsite foreign language interpreting

  • Video remote interpreting (VRI)

  • Over-the-phone interpreting (OPI)

  • Document translation

BIS offers translation services in more than 150 languages. Reach out to us for more information about how we can help you provide foreign language translation and interpretation.