BIS Data Privacy Policy

Data Privacy Policy

Last updated: May 24, 2022

Introduction

This Data Privacy Policy describes Birnbaum Interpreting Services’ policies and procedures on the use of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Overall, BIS uses very basic private information in our operations. We mainly use email addresses to provide service. Generally, we use email addresses to:

  1. correspond with Your teams and end-users

  2. connect with remote interpreters, captioners, and translators

  3. transmit transcripts and other information inherent to specific assignments and contracts

  4. register with third-party applications that facilitate remote service

Outside email addresses, BIS will at times store names and phone numbers to better facilitate communications with clients and end users. This data is NEVER shared with outside parties without both Your knowledge and consent.

BIS does not store usage, cookies and tracking, or any other sort of data outside basic information necessary to communicate and connect to our Service resource providers.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Stuart B Consultants, Inc., 3509 Shepherd Street.

  • Country refers to: Maryland, United States

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Birnbaum Interpreting Services, accessible from http://www.bisworld.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with personally identifiable information that can be used to contact or identify You. Personally identifiable information is limited to:

  • Email address

  • First name and last name

  • Assignment transcript

Usage Data

BIS does NOT collect usage data.

Tracking Technologies and Cookies

BIS does NOT track your technologies or use cookies.

Use of Your Personal Data

The Company uses Personal Data for the following purposes:

  • To provide and maintain our Services.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal emails, for example, provide You access to different functionalities of the Service.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.

  • To manage Your requests: To attend and manage Your requests to Us.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

  • With Your consent: We DO NOT disclose Your personal information. In the event that this is absolutely necessary, we will do so only with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data (i.e. email addresses or transcripts) only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data (i.e. email addresses & transcripts), is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation

  • Protect and defend the rights or property of the Company

  • Prevent or investigate possible wrongdoing in connection with the Service

  • Protect the personal safety of Users of the Service or the public

  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Data Privacy Details

BIS does NOT disclose Your data or information for the provision of Our Service. Furthermore, the only data We tend to collect are email addresses and, in the case of remote captioning, transcripts of Service assignments.

  1. Email Addresses: We collect email addresses at times to provide remote services. Emails are NEVER disclosed, shared, or stored on Our internal systems. BIS uses platforms that use Your email addresses to connect with remote interpreters or captioners. These addresses are used solely for the purposes of logging in and connecting with our service resources.

  2. Transcripts: As a captioning client, You may request that we provide transcripts of the assignment. BIS holds transcripts via email only for as long as they are required by You or any contract with Your institution. ALL transcripts are destroyed beyond this required period.

The only third-party applications We use are communications platforms used widely and on a daily basis across the world. Two major applications used for Our remote services include:

  1. StarLeaf: This application allows us to provide on-demand Video Remote Interpreting Services. To register for StarLeaf, we collect the email addresses of end-users.

  2. Streamtext: This application allows us to provide Remote Captioning & CART Services. We send Streamtext links to end-users via email to provide Service.

BIS also uses basic videoconferencing platforms such as Zoom, WebEx, or Google Hangouts. None of the communication data, such as usernames or chats, are stored or transmitted in any fashion unless expressly requested by You or Your entity.

RID & NCRA Codes of Professional Conduct

In addition to our limited use and storage of emails and transcripts, Our data privacy policy is further bolstered by the Code of Professional Conduct outlined by the following institutions:

  1. Sign language interpreting’s Registry of Interpreters for the Deaf & Hard of Hearing (RID)

  2. Captioning & CART’s National Court Reporter’s Association (NCRA)

The Codes of Professional Conduct for the RID and NCRA state, respectively, that:

  1. Interpreters adhere to standards of confidential communication.

  2. Captioners preserve the confidentiality and ensure the security of information, oral or written, entrusted to the Member.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Proprietary, Interoperable, Cutting Edge.