Video Remote Interpreting

Video Remote Interpreting (VRI) is a modern solution for remote language services with the support of technology. VRI uses videoconferencing technology to provide interpreting services from any location. BIS VRI is available on all videoconferencing platforms, including but not limited to:

• Zoom (and Zoom for Government)
• WebEx
• Adobe Connect
• Microsoft Teams
• Google Hangouts

Video Remote Interpreting is convenient across countless situations. It is widespread today, with its growth accelerated by the pandemic’s effect on remote work. However, VRI was originally created to serve Deaf and Hard of Hearing (HH) consumers in specific situations.

Birnbaum Interpreting Services is more than a referral agency. As a Deaf-owned and -operated business, we offer a holistic access service. Part of this approach includes consulting clients when BIS VRI is most suitable.

Use Cases for BIS VRI

Medical Emergencies

BIS VRI is the best way to facilitate instant communication. Emergencies are called “emergencies” because they happen without warning. With a BIS VRI contract in hand, you are prepared with interpreting services at a moment’s notice. Our on-demand capabilities allow our customers access to a skilled and experienced interpreter 24 hours a day, 7 days a week.

Rural Communities

Many rural areas do not have access to sign language interpreters and, if they do, availability is typically not immediate. BIS VRI can be used on-demand to obtain instant interpreting services with a simple click of a button.

Last-Minute Events

BIS VRI is easy to set up. All we need is your email address to register you with our system—and you’re good to go! There are no additional fees for last minute or unscheduled interpreting services. Just click the button and an interpreter will appear on your screen—ready to interpret.

Walk-In Customers

When you have BIS VRI in your arsenal, you won’t need to reschedule a walk-in patient or client at a later date. BIS VRI provides an interpreter for your unexpected client right then and there.

In the end, BIS VRI is suitable whenever it’s requested. However, in the situations described above, it’s outright necessary. Birnbaum Interpreting Services helps clients determine the best service for each scenario.

Please note: While video remote interpreting is optimal under many circumstances, there are situations when accommodations should be made for onsite sign language interpreting services. Our holistic approach ensures that customers understand when BIS VRI is right for Deaf and HH consumers. Our team is always available to support contextual understanding of what might be the right option for you.