Commercial Business

Optimize Your Business and Empower Your Clients

For businesses looking to optimize efficiency, access to top talent, and exposure to all customers, Deaf access is no longer an option. The modern Deaf individual is more empowered than ever to participate in both the consumer market and the workforce. By adhering to ADA law and providing reasonable accommodation for all Deaf stakeholders, your business is opened up to millions of Deaf and Hard of Hearing customers and workers, whose share of wealth and talent are exploding in direct correlation with accessibility legislation and enforcement.

Why Birnbaum Interpreting Services for Commercial Businesses

The private sector is raising the bar for Deaf access services. Understanding that each prospective employee or customer has unique needs, businesses need to meet them to compete for their labor and wallets. We help you communicate clearly with all Deaf and HoH stakeholders within your organization’s ecosystem—across each dialect, format, and device.

Deep experience with Deaf access within corporate and commercial settings
Scalable, nationwide ASL interpreting and Deaf access services
Compliance-ready support for federal, state, and accessibility requirements
Supporting clear communication across all operational and administrative circumstances
Strong track record in safety-critical operations
All signed dialects supported by industry-specialized interpreters and regulatory-aware teams
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Commercial Business - BIS World

Frictions for Commercial Businesses

As your enterprise expands, so do the points where communication and accessibility can break down. Small gaps in language, documentation, or digital content often create barriers for internal operations or customers. Your business must be prepared to meet access needs for Deaf and HoH individuals both within and without the organization.

Enrollment & registration

  • Hiring process inaccessible to prospective Deaf employees
  • Delays or failures in talent recruitment and hiring

Orientation & training

  • Delays or failures in new employee training and deployment
  • Info and nuances lost during onboarding

Company services & support

  • Documentation, materials, and communications inaccessible to Deaf teammates
  • Barriers to accessing professional development

Daily operations & preparedness

  • Limited access resources for Deaf teammates in daily ops
  • Inconsistent access → inconsistent performance

Customer-facing approach

  • Website inaccessible to ASL-native clients or customers
  • Marketing and outreach provided without interpreters

Product access

  • Digital applications, media, and content released without accessibility features
  • Physical products released without acknowledging Deaf/HoH population

Events, conferences, and customer interactions

  • Customer engagement performed without interpreting or captioning
  • Lack of ASL Localization or Captioning across interactive tools

Marketing & advertising

  • Outreach, newsletters, and blogs not localized and videos not captioned
  • Commercials and marketing efforts don’t account for Deaf population

Our Solutions

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Impact on Commercial Businesses

Impact on Commercial Businesses
01

Consistent communication & equitable access

Clear, accessible information for employees and stakeholders—reducing misunderstandings, supporting engagement, and strengthening equity across your business and client relationships.
02

Improved outcomes for Deaf employees and customers

03

Reduced administrative burden for staff

04

Stronger customer relationships

05

Future-ready communication systems

BIS provides Deaf, digital, and spoken language access services for businesses and corporations nationwide. We deliver services that support Deaf and Hard-of-Hearing employees and customers. Services include:

These Deaf access solutions help businesses like yours ensure equal access in classrooms, IEP meetings, parent-teacher conferences, school events, and administrative settings.

Video remote interpreting (VRI), also known as video interpreting services or VRI interpreting services, connects users to a qualified ASL interpreter through secure video technology in real time. Businesses use VRI for virtual meetings, last-minute needs, hybrid environments, and whenever flexibility and cost are top of mind.

VRI is a flexible, cost-effective way to provide sign language access without needing an onsite interpreter, while still meeting ADA requirements.

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BIS provides experienced sign language interpreters who understand the nuances of the professional and commercial environment. Whether supporting internal meetings, trainings, and events within the office or facilitating communication between your organization and customers, BIS ensures effective communication tailored to not only the stakeholders involved but also the subject matter and specializations. Our interpreters are trained to support a wide range of professional and communication styles.

ASL meaning refers to American Sign Language, a complete, visual language with its own grammar and structure. BIS provides professional ASL interpreting services to support all stakeholders who rely on sign language for communication. As a Deaf-founded interpreting agency, BIS brings lived experience and cultural understanding to every engagement, helping schools deliver authentic and effective accessibility.

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In addition to sign language and video remote interpreting services, BIS offers CART captioning services, sign language postproduction, consultation, and tailored Deaf access solutions that enhance inclusion across commercial organizations. These services help businesses go beyond basic compliance and create environments where Deaf and Hard-of-Hearing individuals can fully participate.

Learn more about CART captioning –>

Ready to create a more inclusive, accessible space?

We're here to help. Contact BIS to support your Deaf access needs, ensure compliance, and build community.

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