Accessibility & ASL Services For Government

Unlock the potential of State & Local Government

Providing onsite and remote interpreting, captioning, and language access solutions supporting accessibility compliance for state and local governments nationwide programs.

Why Birnbaum Interpreting Services for State & Local Government

State and local governments are raising the bar for Deaf access services, understanding that each employee, citizen, and family has unique needs. We help you meet the needs of people across your state or locality to ensure maximum participation and efficiency.

Deep experience with Deaf access, particularly across all levels of state and local government
Scalable ASL interpreting and Deaf access services that span nationwide
Compliance-ready support that meets all federal, state, and local accessibility requirements
Supporting clear communication for your government’s entire jurisdiction
Strong track record in safety-critical operations
All signed dialects supported by industry-specialized interpreters and regulatory-aware teams
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State & Local Government - BIS World

Frictions in State & Local Government

As state and local governments expand, so do the points where communication and accessibility can break down. Small gaps often create massive barriers for your government departments, stakeholders, and constituents.

Hiring & Onboarding

  • Difficulty or inability to conduct employment interviews
  • Confusion during orientation and training

Daily Participation

  • Meaning and nuance lost during meetings, development, and events
  • Confused or mixed dialects for given employee

Employee Services & Support

  • Trainings and meetings left inaccessible
  • Lack of ASL Localization or Captioning for content and media

Staff Training & Preparedness

  • Limited access for ongoing training and development
  • Inconsistent accessibility practices government-wide

State and local government contractors

  • Vendors and contractors without access
  • Wasted time and resources

Contract monitoring

  • Inaccurate or incomplete performance assessments
  • Delayed intervention due to miscommunication

Digital media and content

  • Interfaces not accessible to public
  • Lack of ASL Localization or Captioning across tools

Public-Facing Events and Conferences

  • Failure to provide live interpretation or captioning
  • Inaccessible media provided at or after events

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Impact in State & Local Government

Impact in State & Local Government
01

Consistent communication & equitable access

Clear, accessible information for all government employees, stakeholders, and constituents—reducing misunderstandings, supporting engagement, and strengthening equity.
02

Improved productivity and outcomes for Deaf employees and stakeholders

03

Reduced administrative burden for staff

04

Stronger agencies, departments, and teams

05

Future-ready communication systems

Frequently Asked Questions

BIS provides Deaf, digital, and spoken language access services for state and local agencies and departments nationwide. We deliver services that support Deaf and Hard-of-Hearing employees, stakeholders, and citizen constituents. Services include:

  • American Sign Language (ASL) interpreting 
  • Video Remote Interpreting (VRI)
  • CART captioning
  • ASL Localization & Postproduction
  • Spoken Language Interpreting
  • Document Translation & Transcription 

These Deaf access solutions help schools ensure equal access across all state and local functions

Video remote interpreting (VRI), also known as video interpreting services or VRI interpreting services, connects users to a qualified ASL interpreter through secure video technology in real time. Governments use VRI for virtual meetings,whether prescheduled or last-minute, and hybrid environments, in which some participants are present but others not. BIS also provides VRI when the government has not been able to secure an in-person interpreter. 

VRI is a flexible, cost-effective way to provide sign language access without needing an onsite interpreter, while still meeting ADA requirements. In terms of availability and flexibility, VRI is the best option.

Yes. BIS provides experienced sign language interpreters who understand the nuances of any federal environment. Whether supporting trainings, meetings, or general workplace communication, BIS ensures effective communication tailored to the environment, subject matter, and culture of your agency and team. Our interpreters are trained to support a wide range of learning and communication styles.

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ASL refers to American Sign Language, a complete, visual language with its own grammar and structure. BIS provides professional ASL interpreting services and ASL translators to support employees, stakeholders, and any public engagement who rely on sign language for communication. As a Deaf-founded interpreting agency, BIS brings lived experience and cultural understanding to every request for services, helping agencies and departments deliver authentic and effective accessibility.

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In addition to sign language and video remote interpreting services, BIS offers CART captioning services, sign language postproduction, consultation, and tailored Deaf access solutions that enhance inclusion across state and local government. These services help government go beyond basic compliance and create environments where Deaf and Hard-of-Hearing individuals can fully participate, professionally and socially.

Ready to create a more inclusive, accessible space?

We're here to help. Contact BIS to support your Deaf access needs, ensure compliance, and build community.

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