As the world’s largest client, the United States federal government hires thousands of companies and contractors to perform any number of tasks. These corporate entities understand that Birnbaum Interpreting Services has the experience to provide the highest quality Deaf and foreign language access services while navigating the protocols and procedures established by various federal agencies.

Services Provided

BIS provides federal contractors with all forms of access services. In particular, BIS has seen immense increases in remote service requests as federal contractors continue operations according to pandemic protocols. Our video remote interpreting and captioning services have been essential to Deaf employees at client businesses.

BIS provides up to 10,000 minutes of VRI per month for only one large contractor. VRI and remote captioning have helped vital programs maintain productivity despite the challenges presented by the pandemic.

Security Protocols

One of our top priorities in serving federal contractors is security and confidentiality. Birnbaum Interpreting Services places the protection of client data right next to service quality at the top if our list of priorities. Our security protocols include:

• Multifactor authentication of all systems

• Destruction of all transcripts within 48 hours unless directed otherwise

• Unified firewall and security strategy

• Multiple backup protocols

• Decentralized systems (no physical servers) and data distribution

• Encrypted PII

Washington’s Most Trusted Access Provider

Whether your contracting entity operates in Washington, DC proper or abroad, Birnbaum Interpreting Services can help you navigate Deaf and foreign language access. Reach out to us for more details today.